Terms of Service

Welcome to 233shops (“we,” “us,” or “our”), a platform operated by 233digital. 233shops enables independent agents (“Store Owners”) to create branded online storefronts and sell digital products — including mobile data bundles, airtime top-ups, and exam results checkers — to customers (“Buyers”) across Ghana.

These Terms of Service (“Terms”) govern your use of the 233shops website, mobile experience, and all related services. By creating an account, placing an order, or otherwise using the platform, you agree to these Terms in full. If you do not agree, please do not use our services.

To use 233shops you must:

• Be at least 18 years of age or the legal age of majority in your jurisdiction.
• Provide accurate, current, and complete information during registration and checkout.
• Have authority to enter into a binding agreement and to use the payment method supplied.
• Not have been previously suspended or removed from the platform.

233shops provides a marketplace for three categories of digital products:

We act as an intermediary between Store Owners and Buyers. 233shops processes orders through our fulfillment partners and payment gateway (Paystack) but does not itself generate data bundles, airtime, or results checker codes.

By placing an order you acknowledge and accept that:

• Orders are processed on a best-effort, queued basis. We do not guarantee a specific delivery time.
• Delivery speed may be affected by factors outside our control, including network congestion, carrier throttling, and system maintenance.
• Once an order is placed and payment confirmed, it enters the processing queue and cannot be cancelled.
• Results checker orders deliver PIN/serial combinations that may take additional time depending on provider availability.
• You will receive status updates on your order through the order tracking page. Please be patient as we process your request.

The following rules apply to all purchases on 233shops. Failure to comply may result in order forfeiture without refund.

Certain products are fulfilled through our premium processing gateway. Premium service is currently available for AirtelTigo numbers only and includes the following benefits:

We may, at our sole discretion, issue credit or a replacement for orders that demonstrably failed on our end (e.g., payment confirmed but order never entered the processing queue). To request a review, contact us within 48 hours of placing the order with your order reference number.

If you register as a Store Owner on 233shops, the following additional terms apply:

• Activation Fee: Store creation requires a one-time activation fee (GHS 50 for existing 233digital agents, GHS 100 for new users). This fee is non-refundable.
• Pricing Authority: Store Owners set their own retail prices. You are responsible for ensuring your prices are competitive and clearly communicated to your customers.
• Accurate Representation: You must not misrepresent the products you sell, the delivery times, or any features of the service.
• Customer Communication: You are responsible for managing customer expectations regarding delivery times and service limitations.
• Compliance: You agree to comply with all applicable Ghanaian laws and regulations, including consumer protection and telecommunications regulations.
• Store Suspension: We reserve the right to suspend or terminate any store that violates these Terms, engages in fraudulent activity, or generates excessive customer complaints.

All payments on 233shops are processed securely through Paystack, a PCI-DSS compliant payment gateway. We do not store your card details on our servers.

• Prices are displayed and charged in Ghana Cedis (GHS).
• Payment must be completed before any order is processed.
• Store Owners can withdraw accumulated profits to their linked Ghanaian bank account, subject to a minimum withdrawal amount of GHS 10.
• Withdrawal processing times depend on the receiving bank and are typically completed within 24 hours on business days.
• We reserve the right to withhold withdrawals if we suspect fraudulent or unauthorized activity on the account.

You agree not to use 233shops for any of the following:

• Social media advertising of your 233shops store. Running paid ads (Facebook, Instagram, TikTok, Twitter/X, etc.) promoting your store or 233shops links is strictly prohibited and will result in immediate account termination.
• Engaging in fraud, money laundering, or any illegal activity through the platform.
• Using automated scripts, bots, or other tools to interact with the platform in unauthorized ways.
• Attempting to bypass, disable, or interfere with any security features of the platform.
• Reselling access to your 233shops account or store to third parties.
• Impersonating another person, store, or entity on the platform.
• Placing orders with stolen payment credentials or fraudulent payment methods.
• Harassing, threatening, or abusing other users, store owners, or 233shops staff.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

We may also suspend or terminate your account if:

• You breach any provision of these Terms.
• We are required to do so by law or regulatory order.
• Your account has been inactive for an extended period (12+ months).
• We reasonably believe your account has been compromised.

You may request account deletion at any time by contacting our support team. Outstanding profit balances will be paid out to your linked bank account, subject to identity verification and a minimum balance of GHS 10.

The 233shops name, logo, design, and all related trademarks, service marks, and trade dress are the property of 233digital. You may not use, reproduce, or distribute any of our intellectual property without prior written consent.

Store Owners retain ownership of any original content they upload (store descriptions, custom branding) but grant 233digital a non-exclusive, worldwide license to display and distribute such content in connection with the operation of the platform.

To the maximum extent permitted by Ghanaian law, 233shops and 233digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

This includes, without limitation, damages for loss of profits, data, goodwill, or other intangible losses — even if we have been advised of the possibility of such damages. Our total aggregate liability for any claim related to the service shall not exceed the amount you paid to us in the 30 days preceding the event giving rise to the claim.

We do not guarantee uninterrupted or error-free operation of the platform. Service may be interrupted for maintenance, updates, or circumstances beyond our control.

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where practical, notify you through the platform.

Your continued use of 233shops after changes are posted constitutes your acceptance of the revised Terms. If you disagree with any changes, you should stop using the platform and request account deletion.